Shinsegae Chairman Makes Public Apology Amid Backlash Over Starbucks Korea Campaign

SEOUL, May 26 (Reuters) – Shares in ⁠South ⁠Korean retailer Shinsegae ⁠fell on Tuesday after its Chairman Chung ​Yong-jin made a public apology over a Starbucks Korea ‌marketing campaign that evoked ‌a brutal 1980 military crackdown on pro-democracy ⁠protesters.

The retail ⁠conglomerate, which operates the Korean unit of Starbucks, ​has faced public backlash over its “Tank Day” campaign involving tumblers on May 18, as the country commemorated the ​student-led Gwangju Uprising of May 1980.

“I take it very ⁠seriously that ⁠Starbucks Korea’s inappropriate ⁠marketing ​hurt and angered many people,” Chung said. “I will take all ​responsibility for ⁠the incident.” Shinsegae shares opened higher on Tuesday, but then fell 2.6% after Chung’s comments.

Hundreds of people are estimated to have died or gone missing ⁠when the military dictatorship of Chun Doo-hwan deployed troops and ⁠tanks to crack down on the protests.

Shinsegae fired the head of Starbucks Korea last week after apologising over “inappropriate marketing.” Starbucks Global has also apologised and said an investigation had begun.

Following the criticism, South Korea’s Interior Minister said his ministry would stop offering products from companies ⁠that “make light” of the country’s democratic history.

Starbucks Korea is 67.5% owned by E-Mart and 32.5% by Singapore’s sovereign wealth fund GIC, according to a ​company filing.

(Reporting by Heekyong Yang and Heejin ​KimEditing by Ed Davies)

Copyright 2026 Thomson Reuters.

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