Starbucks Korea Head Fired After Promotion Sparks Public Uproar

SEOUL, May 19 (Reuters) – South Korea’s ⁠food ⁠conglomerate Shinsegae Group ⁠has fired the head of Starbucks Korea ​after a promotion campaign sparked public uproar on the ‌anniversary of pro-democracy protests.

• ‌Shinsegae, the South Korean licensee of the ⁠U.S. ⁠coffee chain, said in statement on Monday that Chairman ​Chung Yong-jin sacked Sohn Jeong-hyun, the head of Starbucks Korea, for carrying out “inappropriate marketing.”

• Hours earlier the South ​Korean coffee chain launched a “Tank Day” promotion, which South ⁠Koreans ⁠saw as a reminder ⁠of ​military tanks ramming protesters who fought against dictatorship in ​1980s. The promotion ⁠offered discounts to customers who bought tumblers. The campaign used wording that recalled a former South Korean official’s explanation for the death of a ⁠student protester in 1987, who was found to have been ⁠tortured.

• South Korea marked Democratisation Movement Day on Monday, the anniversary of the student-led Gwangju uprising. Hundreds, and possibly thousands, are believed to have been killed when citizens rose up against military dictator Chun Doo-hwan on May 18, 1980.

• Starbucks Korea posted a statement on ⁠website apologising for the promotion.

• President Lee Jae Myung said on X that he was “enraged” and demanded the company apologise to families of people ​killed during the uprising.

(Reporting by Heejin Kim; ​Editing by Sam Holmes)

Copyright 2026 Thomson Reuters.

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